FAQ

Common questions about eSIMs, payments, delivery, activation, and support. Can't find what you need? Contact us at support@encryptsim.com.

How to Install an eSIM Directly on a Samsung Galaxy Device

Before you begin, make sure your Samsung Galaxy device supports eSIM functionality and is carrier-unlocked. Not all Galaxy models are eSIM-compatible, so it’s always a good idea to confirm with your manufacturer or carrier.

Once confirmed, you can install your encryptSIM directly onto your device with a stable internet connection—no QR code or manual input required.

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I. Installation

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Log into your encryptSIM account and access your eSIM details. From there, select the Direct installation method. Follow these steps:

Go to Settings

Tap Connections

Tap SIM Manager

Tap Add eSIM

Select Add using activation code

Tap Install eSIM when prompted

Tap Allow and wait for installation to complete

After a few moments, you’ll receive confirmation that the eSIM is installed. If you don’t see it immediately, try restarting your device.

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II. Accessing Data

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Once installed, activate the eSIM and adjust your mobile settings:

Go to Settings > Connections > SIM Manager

Under Mobile Data, select your eSIM

Return to Connections > Mobile Networks

Toggle Data Roaming ON if required for your plan

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III. Update APN (If Required)

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Most encryptSIM eSIMs will auto-configure APN settings. If manual input is required, you’ll find the APN in your installation details.

Go to Settings > Connections > Mobile Networks > Access Point Names

Tap Add

Enter wbdata for APN and Webbing for Name (unless otherwise specified)

Leave all other fields blank

Tap the three-dot menu and select Save

Ensure the new APN is selected

Your eSIM should now be active and ready to connect to a secure, encrypted network. If you have any issues, our support team is here to help 24/7.

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