Some Samsung Galaxy S22 users have reported a known
software bug preventing them from deleting an eSIM
or causing the SIM manager to fail to load. If
you’re experiencing this issue, don’t worry—there
are a few workarounds you can try until Samsung
releases an official software update.
Check for Software Updates
Since this is a known bug, Samsung may have released
a fix in a recent update.
Go to Settings.
Scroll down and tap Software update.
Tap Download and install.
If an update is available, install it and restart
your device.
Force the SIM Manager to Reload
Removing and reinserting a physical SIM card can
sometimes reset the SIM manager, allowing you to
delete the eSIM.
Insert a SIM removal pin into the tray release hole.
Gently pull out the SIM tray.
Ensure that a physical SIM is in the tray.
Reinsert the tray and restart your device.
Restart Your Device
A simple reboot can sometimes resolve temporary
software glitches.
Press and hold the side key + volume down button
simultaneously.
Tap Restart.
Tap Restart again to confirm.
Reset Network Settings
This will reset all network configurations,
including Wi-Fi, mobile data, and Bluetooth
settings.
Go to Settings.
Scroll down and tap General management.
Tap Reset.
Tap Reset network settings.
Tap Reset settings to confirm.
Still Can’t Delete Your eSIM?
If none of these solutions work, the issue may
require a firmware update from Samsung or assistance
from your carrier. We recommend contacting Samsung
Support for software-related concerns or your
carrier if your device was purchased through a
mobile provider and may have restrictions. If you
need further assistance, contact encryptSIM support,
and we’ll be happy to help.
